The platform

Every system your business runs on,finally in one place.

Most companies operate across a dozen disconnected tools. Hilliard consolidates the operational stack into a single intelligent environment.

The platform

The technology behind the business.

Six engines. One system of record. Everything below shares the same contacts, conversations and reporting.

Engine 01

AI Intelligence

AI that can talk to your customers — on the phone, on your site, all day.

  • AI Voice Agents
  • AI Chat Agents
  • AI Sales Assistance
  • AI Receptionists
  • AI Customer Support
  • AI Lead Qualification

Engine 02

Sales Engine

Know where every deal stands, and never let one go quiet.

  • CRM
  • Opportunity Pipelines
  • Lead Tracking
  • Appointment Scheduling
  • Follow-Up Systems
  • Lead Reactivation
  • Sales Funnels

Engine 03

Marketing Engine

Stay in front of people automatically, in the channels they use.

  • Email Marketing
  • SMS Marketing
  • Campaign Automation
  • Social Scheduling
  • Landing Pages
  • Websites
  • Forms
  • Surveys
  • Reputation Management

Engine 04

Commerce

Get paid without chasing paperwork.

  • Payments
  • Invoices
  • Subscriptions
  • Order Forms
  • Offers
  • Upsells
  • Memberships

Engine 05

Automation Engine

The repetitive work happens whether or not anyone remembers.

  • Workflows
  • Triggers
  • Notifications
  • Tasks
  • Customer Journeys
  • Internal Automations
  • Conditional Logic

Engine 06

Communication

Every conversation in one inbox instead of five apps.

  • SMS
  • Email
  • Phone
  • Web Chat
  • Unified Conversations
  • Appointment Communication

Hilliard Command Center™

Your business. One command center.

A preview of the environment your team will eventually work inside every day.

Today

Demo data

Leads Captured

0

today

Appointments Scheduled

0

today

Automated Messages

0

today

Customers Reactivated

0

today

Pipeline Value

$0

open

Reviews Generated

0

today

AI Conversations

0

today

Automations Completed

0

today

Avg. Response Time

0s

first reply

All figures shown are demonstration data used to illustrate the interface. They are not, and must not be represented as, actual Hilliard customer performance.

CRM

Know exactly where every opportunity stands.

Tap a card to move it forward. This is sample data in a simulated pipeline.

Pipeline · 7 open opportunities

Demo data

New Lead

1

Contacted

1

Qualified

1

Appointment

1

Proposal

1

Closed Won

1

Follow-Up

1

Sales funnels

Turn attention into customers.

Tap any stage to see what the system is doing at that moment.

Traffic

Sample funnel

Ads, search, social, referrals and offline campaigns point to one destination.

1 / 9

Stage

0

Handoffs

System

Owner

Live Automation Lab™

Watch a business run itself.

One inquiry arrives. Follow what happens next without a single person touching a keyboard.

Illustrative workflow demonstration
  1. 1New lead enters
  2. 2CRM contact created
  3. 3AI qualification
  4. 4SMS sent
  5. 5Email sent
  6. 6Pipeline updated
  7. 7Appointment booked
  8. 8Confirmation sent
  9. 9Reminder sent
  10. 10Customer purchases
  11. 11Payment recorded
  12. 12Review request sent
  13. 13Retention campaign begins

System counters

0

Automations completed

0

Manual actions required

0%

Journey progress

This is a demonstration of a configurable workflow, not a recording of a live customer account.

Begin

Your business is ready forits next system.

Start with the AI Business Audit, or talk with our team about what an intelligent operating system would look like for your company.